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ISCO 08: 2635

ISCO 08: 2635

This national qualification defines the knowledge, skills and competencies that coaches should have, increasing awareness, development and solution options for individuals to realize their personal and professional potential, enabling them to prove their professional qualifications with a valid and reliable document, training and exam and training. It has been prepared to create resources and references for certification bodies and to provide guidance to individuals on vocational education.

The learning outcomes of this qualification can be acquired in formal and non-formal learning environments such as educational institutions, as well as independently in on-the-job and free learning environments.

The person with this qualification;

• Explains the occupational health and safety and environmental protection measures to be applied in the working environment.
• Explains the safe and healthy working methods to be applied in the working environment.
• It defines the procedures determined for possible emergencies that may occur in the working environment.
• Explains the environmental protection measures to be taken in the working environment.
• Explains business organizations regarding business scheduling, registration and financial procedures of coaching services.
• Explains its strategy and practices related to the promotion of the services it provides.
• Explains the offer, contract and financial procedures of coaching services according to legal provisions.
• Explain the critical factors in creating a work program suitable for the customer(s) and the service to be provided.
• Explains how the working environment and materials will be arranged in accordance with the interview.
• Describes service processes and methods of keeping records of customers and ensuring security.
• It monitors the quality of coaching services and determines necessary improvements.
• Explains the information and practices for monitoring the quality of coaching services and developing services with justification.
• Explains self-assessment practice in coaching services with its justifications.
• Explains professional development resources and practices related to coaching services.
• Explains the officially recognized programs that can take vocational training.
• Explains current laws and norms related to professional activities.
• Explains the practices related to the personal development of the coach.
• Explains the practices that include peer support for the development of the coach in coaching practices.
• Determines the characteristics and needs of the client for the coaching service.
• It collects information about the customer's characteristics and service needs.
• Applies coaching methods and techniques for getting to know the customer.
• Creates the customer's profile.
• Establishes the coaching relationship with the client in accordance with ethical rules, coaching methods, the client's profile and service needs.
• Establishes an effective coaching relationship and communication with the client in accordance with professional ethics.
• Clarifies the client's coaching agenda.
• It structures the processes of meeting with the customer in accordance with its purpose.
• Explains the content and aims of the coaching agreement application.
• Supports the client in creating an action plan.
• It carries out applications for defining the actions related to the achievement of the customer's determined goals.
• of the customer; It enables him to organize the actions he has determined according to his goals as timing and phasing, and to evaluate his determination.
• It enables the client to implement the action plan.
• Applies techniques for the customer to take action.
• Implements techniques to support the client's self-confidence.
• According to the client's action plan, it performs the practices of monitoring and evaluating the development process and completing the coaching process.
• Makes applications for himself and the customer to monitor the progress process according to the customer's goals and action plan.
• Performs evaluation practices for monitoring and termination in the coaching process.

This qualification aims to document professional learning outcomes and does not contain key competences.

• Orientation: Vocational
• Category: Special Purposes
• Candidates who want to achieve this qualification are subjected to theoretical and performance-based exams defined in the units.
• Theoretical and performance-based exams in the qualification units can be done separately for each unit or together. However, each unit is evaluated independently.
• In the theoretical exam, candidates must have at least thirty-five (35) questions for the A1 unit; For the A2 unit, a written exam with at least twenty-four (24) questions with 5 multiple choice and equal points each and a written exam in which at least 1 open-ended question is applied. In the exam, candidates are given an average of 1 minute for each question.
• All skills and competencies are measured by a performance-based exam. The duration of the performance-based examination should correspond to the time in actual practice conditions. The performance-based exam takes place in a real or realistic working environment.

Quality assurance processes are carried out in accordance with the VQA Quality Assurance Document and the Guidelines in its annex.

Establishment and Approval of National Qualifications:

National qualifications developed by institutions and organizations that have the power to represent the sector and profession, and VQA working groups; It is submitted for the opinion of all relevant parties for at least 15 days, verified by VQA Sector Committees and approved by VQA Executive Board. National qualifications are reviewed every five years at the latest, depending on national occupational standards.

Assesment and evaluation:

It is carried out by certification bodies accredited by TURKAK according to ISO/EN 17024 Standard and authorized by VQA in accordance with VQA legislation and conditions and methods defined in national qualifications. Measurement and evaluation activities are carried out in accordance with the pre-determined and announced exam programs. Information on qualification forms, evaluators, measurement and evaluation criteria and methods are included in the exam programs. All measurement and evaluation processes are recorded and stored on camera. Records are kept under the conditions and periods defined in VQA legislation. Measurement and evaluation activities are subject to internal and external verification processes. Evidence of verification activities is shared with the relevant institution, file managers and audit team via VQA Web Portal.

Certification:

VQA Vocational Qualification Certificate is issued to individuals who are determined to be successful by the Authorized Certification Bodies. The activities for the design and printing of VQA Vocational Qualification Certificate are carried out by VQA. Security measures such as data matrix and hologram are applied for VQA Vocational Qualification Certificate, and the accuracy of the documents can be checked on VQA Web Portal. Self-Assessment: Authorized Certification Bodies carry out self-assessment activities every year in accordance with VQA legislation and TS EN ISO / IEC 17024 Accreditation Standard. All corrective and preventive action records and supporting documents are kept and submitted to VQA with a self-assessment report.

External Evaluation:

External evaluation of Authorized Certification Bodies is carried out by TÜRKAK (TS EN) in accordance with ISO/IEC 17024 Standard, and by VQA through programmed and unscheduled audits in accordance with VQA legislation. External evaluation reports are submitted to Authorized Certification Bodies and VQA Board of Directors.

Regular Review:

The external evaluation activities and results of VQA Audit Department are regularly reviewed by VQA Executive Board. In addition, TÜRKAK's external evaluation activities and results are subject to regular review by the European Accreditation Union. Information Management Systems: Authorization, measurement-evaluation, certification, self-assessment and external evaluation processes are carried out through VQA Portal. Feedback Mechanisms: In all processes related to qualification, stakeholder participation is ensured at the highest level and opinions, suggestions, objections and complaints are evaluated in accordance with the legislation.

Entry condition is not required.

Persons with this qualification have the opportunity to apply for the assessment-evaluation processes for the professional qualification certificates at advanced levels or in different fields offered in the same field, and they can also participate in employment in the field of coaching.

Vocational Qualifications Authority Law

Regulation on Preparation of National Occupational Standards and National Qualifications

Vocational Qualifications Authority Examination, Measurement, Evaluation and Certification Regulation

Audit Procedures and Principles for Vocational Qualifications Authority Certification Bodies

Qualification certificate is valid for 5 years from the date of issue.