Sağlık Kurumları İşletmeciliği (Sosyal Bilimler MYO) Ön Lisans Diploması

ISCO 08 1342.02

ISCO 08 1342.02

The technological advancements in the healthcare sector in recent years, along with the increased communication and transportation opportunities and ease of access to information, have rapidly changed expectations from healthcare services. Both the changing expectations of patients and the necessity of managing healthcare institutions with a contemporary business approach require the human resources employed in these institutions to possess high qualifications. Moreover, the rapid increase in the number of healthcare institutions, both in the public and private sectors, necessitates an increase in the quantity of human resources working in these institutions. In this context, the Healthcare Management program aims to train qualified intermediate staff needed in the healthcare sector. The Healthcare Management Program, established under Kayseri University Social Sciences Vocational School, began accepting its first students in the 2019-2020 academic year with a capacity of 40 students determined by the Council of Higher Education. The Healthcare Management Program aims to equip its graduates with the ability to adapt to the rapid changes in the healthcare sector, become innovative and entrepreneurial individuals, effectively utilize their professional knowledge and skills, and contribute to the field of healthcare management by participating in relevant projects and studies.

Education and training are conducted in both formal and distance learning formats. Additionally, practical training is provided as workplace education in healthcare institutions.

• He/she has basic, current and applied information about his/her profession.
• Gains knowledge about occupational health and safety, environmental awareness and quality processes in his field.
• He follows current developments and practices in his profession and uses them effectively.
• Recognizes information systems related to his/her profession and uses information technologies (software, programs, animation, etc.) effectively.
• Has the ability to independently evaluate professional problems and issues with an analytical and critical approach and propose solutions.
• He expresses his thoughts on subjects related to his field clearly and effectively through written and oral communication, using Turkish well.
• Takes responsibility as a team member to solve unforeseen complex problems encountered in applications related to his field.
• He/she has awareness about career management and lifelong learning, being able to evaluate job opportunities in a way that is open to change.
• He has social, scientific, cultural and ethical values in the stages of collecting data related to his field, applying it and announcing the results. He knows the importance of these
• values and adopts them as an indispensable value element for his profession.
• Communicates with colleagues using a foreign language to keep up to date with current information in the field.
• He explains the legislation, terminology and documentation process of health institutions, and has knowledge of diseases and public health that concern the general society.
• Explains and applies concepts related to management and organization of health institutions (public relations, human resources, accounting, finance, marketing, behavior).
• Explains and applies administrative, financial, legal, technical and medical functioning in health services and health system

• Must have a command of legislation, terminology, public health, and organizational knowledge related to healthcare management.
• Should possess the ability to understand and implement occupational health and safety, environmental awareness, and quality processes.
• Must be capable of following and applying professional innovations.
• Should have the ability to effectively use information systems and information technologies.
• Should be competent in creating efficiency and innovation in healthcare management using digital tools.
• Must possess the ability to independently and critically analyze professional problems and develop solutions.
• Should have the skills to develop solutions for complex problems within a team and take responsibility.
• Must have the ability to use Turkish effectively to ensure clarity and comprehensibility in written and verbal communication.
• Should be competent in using a foreign language in their field to communicate with colleagues.
• Must uphold public health, scientific, and ethical values and adopt these as an integral part of the profession.
• Should be proficient in collecting data, analyzing it, and presenting results within an ethical framework.
• Must have the skills to manage and apply public relations, human resources, accounting, finance, marketing, and behavioral sciences in healthcare institutions.
• Should possess knowledge and practical skills in administrative, financial, legal, technical, and medical processes.
• Must have the awareness to evaluate job opportunities with openness to change and effectively manage their career.

Success evaluation in exams is made out of 100 points. The midterm and final exam results of a course are shown with numerical points. The score of the exams that the student does not take is zero. The contribution of mid-term evaluations to the success grade is 40% and the contribution of the final exam is 60%. In order to calculate a student's success grade, he/she must get at least fifty points from the final exam.

While calculating the semester evaluations, the contribution of the points obtained from each midterm exam, homework and similar activities at the rate determined before the start of the courses is determined without increasing the half numbers to integer; their sum or arithmetic average is found. The fractional number to be found in this way is raised to a whole number. In this way, the semester score is calculated.

The raw achievement score is calculated by adding 60% of the final exam score to 40% of the average score of the semester evaluations. Fractions are preserved in the calculation of these ratios, but in the calculation of the raw success score, half numbers are completed to whole numbers. In order to be considered successful in a course, the success grade must be at least “CC” letter grade.

The student's success grade in a course is converted into a letter grade and success coefficient with the absolute evaluation system as follows:

Success Grade           Success Grade Coefficient                 Success Degree

AA                                          4.00                                              Excellent

BA                                           3,50                                             Very good

BB                                           3.00                                                   Good

CB                                           2,50                                                 Medium

CC                                           2,00                                                Adequate

DC                                           1.50                                                 Remains

DD                                           1.00                                                    Fails

FD                                            0.50                                                   Remain

FF                                             0,00                                                    Fails

Apart from the letter grades used as achievement grades, other special letter grades used at the University are as follows:

ST grade is given to students who come to the University through horizontal or vertical transfer from other higher education institutions or who re-register to the University with the exam conducted by ÖSYM for the courses they have taken before and whose equivalence is recognized by the relevant board of directors. ST grade is not included in the grade point average. ST grade is also given to the courses taken from other universities in the summer school and is not included in the grade point average. Courses taken from other universities in summer schools and failed are recorded as FF grade in the student automation system.

GT grade is given to students who are successful in courses that are not included in the grade point average.

UT grade is given to students who fail the courses that are not included in the grade point average.

ET grade is given to students who are exempted from the courses determined by the Senate without credit at the end of the exemption exam administered by the relevant units. ET grade is not included in the grade point average.

NT grade is given to students who fail because they do not fulfill the course attendance requirement or the requirements for the course application. NT grade is treated as FF grade in grade point average calculation.

BT grade is given to students who are successful in non-credit courses and internships. BT grade is not included in the grade point average.

KT grade is given to students who fail non-credit courses and internships. KT grade is not included in the grade point average.

The conversion of grades to the 100 system is determined according to the YÖK grade conversion table. The grades of the courses granted exemption by the relevant unit from the courses taken by the students in their previous education are shown in the transcript and taken into account in the general weighted grade point average.

To ensure the quality of higher education programs:

The Council of Higher Education (YÖK) is responsible for planning, organizing, managing, and supervising education, training, and other activities conducted in higher education institutions.
“University Monitoring and Evaluation Reports” prepared annually for higher education institutions in accordance with the criteria set by YÖK are published. Reports that include quantitative and qualitative evaluations of higher education institutions based on these monitoring reports are shared with the public by YÖK.

Each year, YÖK also publishes the “Foundation Higher Education Institutions Report,” which contains academic, administrative, and financial data on foundation universities. These reports, which include quantitative and qualitative evaluations of foundation higher education institutions, are also shared with the public by YÖK.

The quality assurance of undergraduate programs in higher education is ensured in accordance with the “Procedures and Principles for Ensuring Quality Assurance of Higher Education Diploma Programs”:

1. Creation and Approval of Academic Programs
   1.1. YÖK determines the minimum standards and criteria required for the establishment of undergraduate departments and programs in higher education institutions.
   1.2. The curriculum of undergraduate programs and the learning outcomes intended for students in each program are determined by the senates of higher education institutions in accordance with the basic principles set by YÖK.
   1.3. The curricula of National Core Education Programs are implemented by higher education institutions after being approved by YÖK, following their acceptance by the relevant Deans’ Council.
2. Assessment and Evaluation
   The methods of assessing and evaluating the learning outcomes intended for students in each undergraduate program are conducted in accordance with the education, training, and examination regulations prepared by higher education institutions and aligned with the basic principles set by YÖK.
3. Certification
   Students enrolled in undergraduate programs receive a bachelor’s degree upon successfully completing the course credits and other requirements determined by their respective higher education institutions.
4. Self-Evaluation and External Evaluation
   Within the context of continuous monitoring, higher education institutions annually submit their “Institutional Self-Evaluation Reports” for the previous year to the Information System prepared by the Higher Education Quality Board (YÖKAK). YÖKAK shares the “Institutional Feedback Report,” prepared for the external evaluation of higher education institutions, with the public. Additionally, accreditation decisions made by accreditation organizations authorized or recognized by YÖKAK demonstrate the quality assurance of the programs’ qualifications. Regular review activities related to the qualifications determined by YÖKAK regulations are also conducted.

At Kayseri University, under the “Performance-Based Process Management Model,” main, sub-main, and detailed processes are defined with clear inputs, outputs, resources, relationships, and responsibilities. Under the upper-level process of Education and Training Management, sub-processes focus on planning, implementing, and monitoring educational activities as well as managing academic staff. Stakeholder decision-making participation and alumni relations are managed through detailed processes for stakeholder and graduate relations.

Over the years, our unit’s performance indicators and activities have been planned, implemented, and monitored on an evidence-based basis to support these processes. The Integrated Quality Management System (BKYS) is used to support all these activities. Corrective actions are carried out through the Improvement Module integrated into BKYS, enabling our unit to complete the PDCA (Plan-Do-Check-Act) cycle in education, research and development, and societal contribution activities.

Additionally, to ensure the participation of internal and external stakeholders in decision-making processes, the “Satisfaction Management System” is systematically implemented through software developed within the university.

In conclusion, the sustainability of activities is ensured through systematic mechanisms supported by framework regulations, the Kayseri University and Vocational School of Social Sciences Regulations and Guidelines, and supporting software tools.

Students are admitted to the Healthcare Management Program through an exam conducted by the Assessment, Selection, and Placement Center (ÖSYM). Prospective students gain the right to final registration and can enroll in the program by taking the Higher Education Entrance Exam and achieving a sufficient score.

Graduates of the Healthcare Management Program can work in various healthcare institutions and organizations, including hospitals, rehabilitation centers, insurance companies, pharmaceutical companies, medical equipment and device manufacturers or importers, and relevant departments of health tourism companies. Additionally, graduates of this program can transfer to bachelor's degree programs in Business Administration and Healthcare Management through vertical transfer.

1. Law No. 2547 on Higher Education

1. Regulation on the Principles of Transfer Between Associate and Bachelor's Degree Programs, Double Major, Minor, and Inter-Institutional Credit Transfer in Higher Education Institutions
2. Regulation on the Continuation of Bachelor's Degree Education for Graduates of Vocational Schools and Open Education Associate Degree Programs

2. Law No. 2547 on Higher Education (Additional Article-35)
   2.1. Regulation on Higher Education Quality Assurance and Higher Education Quality Council

The qualification is permanently valid.